Reviews

"I have all of my property and vehicles insured with State Farm, and I have been a customer for over 40 years. While the agents may have changed over time, the service has consistently been excellent.The staff is friendly and very helpful.The agents have changed but they have all been the best and I'm sure Brian will be also."

"We've been with State Farm for at least 30 years. I've had success having the local Salem, IN office handle my accounts. Shout out to Sue 😉.. D.Flynn"

"Excelente costumer service"

"The office staff at Bryan Jackson State Farm is top-notch. They are always friendly, knowledgeable and professional. They work hard to find the best way to offer the Most affordable rates. I highly recommend Ryan Jackson State Farm"

"I had a wonderful experience with State Farm, especially working with Abby! She was so helpful, patient, and kind throughout the entire process. She made everything feel easy and stress-free, took the time to help me understand everything, and made sure I felt comfortable every step of the way. It’s not always easy dealing with insurance, but Abby made the whole experience so smooth and simple. I truly appreciate how helpful she was and how much she cared about making the process a good one. If you’re looking for great customer service, I definitely recommend State Farm and Abby! 😊"

"Made a call to help my mother get insurance on her new car. I called her current insurance and the quote was way too high, did not sound right. I called Bryan Jacksons Office and spokewith Abby- Withing minutes she gave me a quote on three vehicle and it was $200 less, we switched 2 vehicles and added the new one immediately. Thank you Guys"

"Katelyn and Lacey treated me like I was their most important person! They kindly and very efficiently described all of my options and the benefits that I would be receiving.
I had to make some home insurance adjustments because I was able to pay off my mortgage. I needed to call back to furnish some information about my payoff date. A few minutes later, I called back, and Katelyn had already searched my policy and made the necessary changes for me! I was very pleasantly surprised! I’m not accustomed to such WONDERFUL service!
Then Lacey gave me needed information about my Life Insurance Plans. She answered all of my questions in a very patient and knowledgeable manner.
After speaking with them, I know that my property is well protected and that I won’t have any unpleasant surprises should I need to file a claim.
I don’t want to be goofy, but…”Like a Good Neighbor, State Farm Was There”!"

"I had a deer run out in front of me doing damage to my vehicle. Jeep was driveable. I drove over to my insurance Agents office which is Bryan Jackson State Farm Insurance. Sue helped me with my claim. Within 1 hour, I had the collision center who was going to repair jeep and Enterprise calling me to set up dates and times for their service. It couldn't have been any easier!
Thank you for the service you provide!"

"As always, exceptional service! Top notch. Responsive and helpful...there is a reason I've been with them for so long. Thanks again!"

"I have not yet bryan but all the girls at Salem office was and is always very helpful very sweet and kind. You can truly feel the presence of the care they give to their customers their not just any ordinary business their like family and treat us like family thank you ladies for all your dedication you give to ensure our peace of mind and our needs! Thank you thank you!!"

"Sue helped me today! thank you very much for explaining everything to me as you always do!!! This lady needs a raise! thanks again State Farm I've been a customer for a very long time."

"The staff at this office were very quick to resolve an issue received through text messages. I can always depend on these ladies to help in any situation!"

"Kaitlyn was extremely helpful in getting a new car added to my plan and made the whole process very smooth and easy to accomplish!"

"The office staff are very friendly and always so helpful! Our rate is very affordable and our coverage is great!"

"Awesome agent State Farm of Salem is the best"

"I have been with State Farm since moving to Indiana!! Sue and the Girls always take such good care of me!! When you walk in it is like visiting a friend!! Only one that knows the ins and outs of your insurance needs!! They go above and beyond to make sure you are happy and everything is in order!! I can’t imagine going anywhere else!! They are an amazing team!! Thank you for making sure I have the best plan for me!!"

"New lady was wonderful and knew her stuff great staff"

"My experience with State Farm has been exceptional! Dave was very helpful and explained every detail of my policy very clearly. I would definitely recommend them."

"They took substantial time and answered all my questions. Great service."

"Abby Ball was absolutely amazing to work with. She was able to answer all my questions and made switching insurance easy. Her communication was great as well. I asked her to give me some time to think and advised for when it would be best to reach out to me and she reached back to me when I had asked. Very professional, polite, and easy to talk you."

"They are amazing!"

"Always friendly and helpful. Today was to change the car insured."

"Abby has been absolutely fantastic helping us with all of our insurance needs as we just moved back into town. We are thrilled with our coverage and pricing. She made sure that we have the best coverage for the best price. Definitely choose Bryan Jackson and his team, you won’t be disappointed!!"

"Abby was great to work with. she was friendly, knowledgeable, and made the whole process a lot easier than I expected. she took the time to answer all of my questions, explained everything clearly, and helped me find the coverage that fit my needs without making me feel pressured. she was responsive, professional, and genuinely cared about making sure I was taken care of. i highly recommend abby to anyone looking for a reliable and helpful State Farm agent."

"Great service! Everyone is always so helpful and attentive."